The New Forest District Council Award for Outstanding Customer Care

New Forest District Council

For businesses who recognise the importance of the customer in developing their business. Succesful entrants will demonstrate how analysis and response to ‘customer needs’ have assisted in developing a growing business.

In this category, judges will be looking for some of the following:

  • companies with a commitment to improving relationships with their customers
  • businesses who have used customer feedback to improve their quality of service
  • companies who have used the experiences of existing customers to attract new ones
  • businesses offering new and/or innovative ways to attract new and retain existing customers
  • a continual monitoring of customer trends allowing the business to anticipate changes in consumer needs

Judging of Short-listed businesses will take place in the afternoon of Monday 21 October in Lyndhurst. Please ensure you are available in the event you are selected.

For further information about our sponsor New Forest District Council visit theirĀ website.

Application Form:

Company Name (required)

Your Name (required)

Postcode (required)

Telephone (required)

Your Email (required)

Please state how customer needs have been identified and considered as part of your customer care programme and overall business plan (200 words max)

Please outline the initatives undertaken to improve customer service during the past 12 months (200 words max)

Please state how your focus on customer care has helped to improve your business performance (200 words max)

Please explain what it is that you offer customers that is different to your competitors (200 words max)

Please add any other information which you think will support your application

Please ensure that you have read the Terms and Conditions prior to submitting your entry.

 

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