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May 2020

New Forest Business Support Hour – Wednesday 6 May

6 May @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free
legal

The New Forest Business Support Hour takes place every Wednesday at 3pm. On Wednesday 6 May we feature NFBP member solicitors Sue and Amber from Ross Carter in Brockenhurst, who will offer guidance on legal protections which need to be in place for your business, including Lasting Power of Attorney and Wills. These are essential for business owners, without which there could be real difficulties for your business if you were to become incapacitated or worse. An important element of these virtual sessions…

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New Forest Business Support Hour – Wednesday 13 May

13 May @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free

The New Forest Business Support Hour takes place every Wednesday at 3pm. On Wednesday 13 May, we feature NFBP member Heidi Roper from View HR - www.viewhr.co.uk.  There are many new HR issues for business owners to consider and we will discuss some of these, including: How to manage ongoing furlough and plan for the closure of the Job Retention Scheme Whether the rules for taking holidays are the same for furloughed staff What you need to consider before letting employees…

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New Forest Business Support Hour – Wednesday 20 May

20 May @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free
finance

The New Forest Business Support Hour takes place every Wednesday at 3pm. On Wednesday 20 May we feature NFBP member accountant Dan Tout, Partner at PKF FrancisClark - www.pkf-francisclark.com.  There are many new finance and accounting issues for business owners to consider and we will discuss some of these, including Coronavirus Job Retention Scheme VAT Financial Planning Director’s Responsibilities An important element of these virtual sessions is the interaction between businesses – just as we find at our normal events. During…

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New Forest Business Support Hour – Wednesday 27 May

27 May @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free

On Wednesday 27 May we feature Tim Watson from Zettasphere to help us focus on our email marketing. With a wealth of experience creating customer journeys, effective creative and copywriting that outperforms your existing marketing, Tim doesn’t claim to be a jack of all trades and offer consultancy for other channels, such as SEO, PPC, Web design, CRO, Facebook, and DM. He has 14 years of email marketing experience and 100% of his time is actively involved with email marketing…

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June 2020

New Forest Business Support Hour – Wednesday 3 June

3 June @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free
planning

On Wednesday 3 June, we will discuss business continuity and recovery planning. If your business is going to survive this crisis you will need two business plans one setting out how you will survive now – continuity - and one setting out how you will survive the upturn – recovery. The continuity plan is relatively easy as it is mostly about cutting expenditure and conserving cash – the things most businesses have been doing to survive during lockdown. The recovery plan is…

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New Forest Business Support Hour – Wednesday 10 June

10 June @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free

On Wednesday 10 June, we will discuss business insurance. The insurance industry has come in for its fair share of criticism in recent weeks. Many businesses are unhappy that the current situation is not covered in their business interruption insurance.  With support from the dispute resolution team at NFBP member Eric Robinson Solicitors and Lorrayne Blomfield from the New Forest branch of NFU Mutual, we will discuss our experiences with insurers and try to find a way through current claims and…

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New Forest Business Support Hour – Wednesday 17 June

17 June @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free

On Wednesday 17 June, we will discuss recent changes to business pages on social media, with NFBP member Rebecca Wade from Purple Dog. www.purple-dog.co.uk Facebook have announced several changes that impact Business Pages, Groups, and Instagram Business Accounts. These change how – and where – you can connect with potential customers. There are ways to take advantage of these changes and pull paying customers from Facebook and Instagram to your website, physical location or phone. Rebecca will update us on…

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New Forest Business Support Hour – Wednesday 24 June

24 June @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free

On Wednesday 24 June, we welcome David Peers from Archie Consulting, who specialise in cyber security, cyber essentials, education, information assurance and security, and auditing. Dave is a guest lecturer at Bournemouth University and will join us to summarise key Cyber Essentials we must remember during this time of crisis, particularly with the increase in malicious cyber attacks as businesses large and small increase their reliance on remote working and online services. An important element of these virtual sessions is…

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July 2020

New Forest Business Support Hour – Wednesday 1 July

1 July @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free

On Wednesday 1 July, we welcome NFBP members Ruth Baker from Simply Safer and Julie Brown from JayBee Safety to share their advice on carrying out a COVID-19 risk assessment for your business and other health and safety issues which businesses must be aware of at this difficult time. As many organisations continue working, or prepare to return to work, insurers will expect them to be and continue to remain compliant with existing legal obligations, specifically the duty imposed on…

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New Forest Business Support Hour – Wednesday 8 July

8 July @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free

On Wednesday 8 July, we welcome NFBP member Becks Neale to lead a discussion on 'Shaping the future you want to see'. Designer and Brand Consultant Becks will share with you tips, strategy and branding insights into how you can start to do this. Becks' brand design career to date has involved working with purpose-led organisations, large and small, as well as renowned licensed brands including Hallmark, Carte Blanche, BBC and Disney. Immersed in brand style guides distilling their core values…

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New Forest Business Support Hour – Wednesday 15 July

15 July @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free

On Wednesday 15 July, we welcome Claire Glorney-Wilson from The Marketing Collective, to help you increase your online visibility and get noticed.  In this presentation, you will know what SEO is and why it is important, learn the three key areas of SEO (technical SEO, content marketing and local SEO) and pick up some tips on some simple tasks to do within those key areas. Join us if you feel blindsided by SEO talk and crave a no jargon explanation…

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Business Support Hour – Customer Excellence post lockdown, 22 July 2020

22 July @ 8:00 am - 5:00 pm

What does the easing of lockdown mean for how you operate, what preparation needs to take place and what needs to happen to ensure that customers like the experience? This presentation covers a number of things your business should consider including safety, and looks at the factors that will ensure the business is able to engage and convert new customers - and provide the very best service. Insight6 helps businesses improve and maintain great service and customer experiences. https://youtu.be/VZtLjRNmk5Y  

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New Forest Business Support Hour – Wednesday 22 July

22 July @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free
customers

On Wednesday 22 July, we welcome Jim Smith from insight6 to lead a discussion on retaining Customer Excellence post lockdown. Many New Forest businesses will be pleased that lockdown is gradually ending, but what does that mean for how you operate, what preparation needs to take place and what needs to happen to ensure that customers like the experience? This presentation will cover a number of things your business should consider including safety, but will look at the factors that…

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New Forest Business Support Hour – Wednesday 29 July

29 July @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free
Finance

On Wednesday 29 July, we welcome Sandeep Sesodia, Director of MGPS Commercial, to lead a discussion on securing finance for your business. Sandeep will guide us through the many options in commercial finance and suggest how you can discover the best sources of finance for your business by understanding the advantages and disadvantages of each. When you’re looking to start or expand a business, there is always one major barrier: money. So the question is, how do you raise the finance needed to fund your business? With a…

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August 2020

New Forest Business Support Hour – Wednesday 5 August

5 August @ 3:00 pm - 4:00 pm
Virtual Zoom Meeting
Free
marketing

On Wednesday 5 August, we welcome Nicky Rudd, Managing Director of Padua Communications in Fordingbridge, to guide us through "Agile content marketing for uncertain times - top tips to put in place now." How you can have a marketing plan when you don’t know what type of environment you are planning for? Nicky will be discussing how in post-Covid times customers are expecting a new level of authenticity and emotional honesty from brands and how you can adapt your marketing approach…

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