We were very honoured to receive the Business in Brilliance Awards after being pipped to the post in the past by some other great local businesses. We didn’t expect to win so many awards which was thrilling for us as owners and the staff who don’t always get such a tangible acknowledgement for their hard work and dedication. We have proudly put the awards on show by our reception which often stimulates conversations with our customers and hopefully endorses our credentials even more!
Before winning the award we were already planning some changes to our business to coincide with our 25th birthday in 2018. We have stripped out part of our retail area in our new cycle hire building to create a rest area with snacks and gifts for families gathering themselves together either pre or post bike ride.
We became the National Park information point for Brockenhurst this year and have stocked up on general information to add to the cycling resource which we have been offering for a number of years.
We have also revamped our website to represent the new experiences which Cyclexperience will be offering from this year. These will be guided and self guided itineraries but enhance what we already do by partnering with other local businesses to create exciting day-out activity packages using bicycles to explore the area further and in more depth.
Self guided itineraries for day visitors remains our main product and due to economies of scale we can offer a higher standard of hire fleet at great prices. We’ve even developed a cycling app showing the best 5 routes around Brockenhurst which is free to download for anyone walking or cycling and ensures people stick to the waymarked trails and don’t get lost!
Our new cycle hire building in Brockenhurst train station is now landmarked with Google Maps and you can get from rail to trail in less than 5 mins following signs pointing to the off-road cycling network. Call 01590 624808 or check us out at www.cyclex.co.uk